Privacy Policy

1. Information We Collect

We may collect the following information:

• Contact details you provide, such as your name, phone number, and email address, when you reach out via our contact form, WhatsApp, phone, or email.
• Appointment and booking information submitted through our scheduling partner, ClinicSense.
• Basic technical data such as browser type and device information, collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage your appointments.
• Respond to your questions and requests.
• Communicate with you about your care, including reminders and follow-ups.
• Improve our website and services.
• Comply with legal and regulatory obligations.

3. Third-Party Services

We rely on trusted third-party services to run our practice. When you interact with these services, their own privacy policies also apply:

• ClinicSense processes and stores appointment bookings on our behalf.
• WhatsApp (Meta) is used for direct messaging if you choose to contact us that way.
• Google Maps is embedded on our Contact page to help you find our studio.
• Instagram and Facebook links are provided so you can follow our social media pages.

4. Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal obligations, and resolve disputes.

5. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or restrict the use of your personal information, and to request a copy of the data we hold about you. To exercise any of these rights, contact us using the details below.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Rua do Bonjardim 432, 2C
• 4000-125 Porto, Portugal
• +351 964 888 238
• mendmenshealth@gmail.com